YEARS ago I came up with a wheeze. And it was to do with two of my favourite subjects: trains and anti-social behaviour.
Travelling by train is an incredibly safe experience in Britain. Yes, there are occasional violent incidents but these are very rare. What’s more common than actual violence is rowdy and intimidating behaviour, and when you’re stuck in a carriage between stations with a group of loud, sometimes drunk, neds who are swearing, shouting and generally making everyone nervous with their behaviour – well, let’s just say it’s not quite the Orient Express experience.
If you have a mobile phone, you don’t want to use it to call the British Transport Police (BTP) because, as I say, you’re in a relatively small, enclosed space with these people and you don’t want them to turn their attention to you. Wouldn’t it be far better to have a BTP number that you could text surreptitiously, giving a code that would identify which train, and even which carriage, you are aboard? Everyone texts while they’re on a train so the troublemakers wouldn’t know you were alerting the authorities until the arrival of the officers.
Anyway, that was my idea, and when I became the minister responsible for the railways – and, at arm’s length, for the BTP as well – I suggested it might be a useful innovation. But the problem with being a minister is that no-one actually says to your face, “Don’t be ridiculous, minister – what a bloody stupid idea!” No, instead they invariably say “I’ll pass that on and see what can be done, minister.” (The corollary of this is that people always – always – laugh at your jokes. Oh, how I miss it…)
Anyway, into the black hole of ideas it went. I still think it might be a good, and rather inexpensive, way of making people feel a bit more secure aboard trains, especially women, and especially at night. So if it ever does emerge into the daylight as an actual system, just remember where you read it first.














Monday 30 November 2009 at 12:31 pm
Crackin’ idea Mr H. Can’t think why it hasn’t been thought of before.
Monday 30 November 2009 at 1:07 pm
Ignoring the potential for abuse that this system would have there is another major flaw.
In the past I’ve sent texts that were received 24 hours later. I regularly send texts that take over 20 minutes to arrive at my wife’s phone.
Time delays of this nature would have BTP chasing long departed shadows.
Monday 30 November 2009 at 1:27 pm
captainff – Texts do occasionally take hours to arrive and some servers delete texts before they’re even delivered. But I don’t think that’s a reason not to do it. And if you’re on a train where there’s a potential incident, the BTP may well receive texts from more than one passenger, not all of whose texts would be so delayed.
Monday 30 November 2009 at 1:31 pm
And to think they say you guys don’t produce value for money.
Monday 30 November 2009 at 1:40 pm
You’re a “glass half full” kind of guy, aren’t you, Iain? (Glass half full of cold sick, that is…)
Monday 30 November 2009 at 1:59 pm
‘ But the problem with being a minister is that no-one actually says to your face, “Don’t be ridiculous, minister – what a bloody stupid idea!” No, instead they invariably say “I’ll pass that on and see what can be done, minister.”
sir humphrey would have told you ‘that is a very brave idea minister’
Monday 30 November 2009 at 2:11 pm
As a regular commuter I find swearing loudly and drinking heavily virtually guarantees my personal space isn’t invaded.
Monday 30 November 2009 at 3:24 pm
Tom – How would the BTP be able to distinguish between a delayed text and an urgent one?
Monday 30 November 2009 at 3:34 pm
“It’s a bit like a cake…cut in to four pieces. A cake that sort of…eats itself.”
Monday 30 November 2009 at 3:46 pm
Well I think it’s a very sensible idea, but my first thought is of Hostpur’s riposte to Glendower: Aye, but will they come when you call?
Even on the Glasgow Underground my god, the police stand well back and put up with the sectarian singing, the in-your-face aggression, and only dare to intervene – ie call for back-up – when someone is getting their head kicked in. Even then they approach the thugs with the delicacy of an auld lady at Jenners picking up a scone.
Monday 30 November 2009 at 3:59 pm
jonathan.campbell wins comment of the day!
Monday 30 November 2009 at 4:12 pm
If there’s unruly behaviour in my vicinity I try to avoid trees and hydrants when escaping from it.
Monday 30 November 2009 at 4:48 pm
Actually I think it’s quite a good idea. Yes there may be some problems but I would prefer the idea of there being some kind of safety net with this than none at all.
And to get around the time issue, perhaps the suggestion to add in the time you are writing the text in the message that is sent so that the authorities can build a better picture of the incident etc.
Monday 30 November 2009 at 4:51 pm
You could probably get round the time problem by the BTP phoning the person who sent the message and asking discrete yes- or no-answered questions.
And if there’s real trouble, more than a few passengers might well send a text, increasing the chances of one getting through instantaneously. And remember, the vast majority of texts do arrive almost immediately and it would be a shame to diss a scheme because of the tiny minority that don’t.
Monday 30 November 2009 at 5:26 pm
How about staff on stations, and refusing entry to these drunk people, Guards on trains that can phone from the safety of the guards van. Again its putting it all on the public and authorities doing nothing.
This is why decent people hate public transport.
A good idea but not tackeling the problem at root cause.
Monday 30 November 2009 at 5:44 pm
Presupposing the Polis can read (txt spk).
@Johnny Norfolk
Not letting drunk people onto trains will lead to an increase in drink driving. Besides, so few places have staffed stations that this rule is somewhat and trying to throw a drunk person trying to get home off a train is somewhat dangerous.
Monday 30 November 2009 at 5:56 pm
Thats right paul. Do nothing as the SS Great Britain sinks further and further.
You would have been a Chamberlain supporter in 1939 I guess.
Monday 30 November 2009 at 5:57 pm
National Express East Anglia already operates a similar scheme, obviously not to protect their customers but to safeguard revenue.
If you suspect someone hasn’t a valid ticket you are invited to text ‘Dodger’ to 60006, with a description of the person and the reasons why they should be hanged/flogged/castrated/etc…
Details here: http://londonist.com/2009/07/arrest_your_friends_-_fabulous_priz.php
Hurrah for National Express – making travel simply unpleasant.
Monday 30 November 2009 at 6:50 pm
Johnny, how about the great British public get involved instead of backing away from all confrontation. How about we make it socially unacceptable to act like a lout in public. I am definitely not saying do nothing, just the opposite. But don’t hide behind the police – they have enough to do catching people with London2012* pictures.
* Cartoon kiddie porn is now illegal (or will be when it is signed by the relevant Minister) and the Olympic logo has been said to look like Lisa Simpson engaged in fellatio.
Monday 30 November 2009 at 10:36 pm
Trains should have some sort of device to relay any 999 (or whatever is the alternative) message in addition to the direct message you propose, perhaps the guard should be alerted by it too.
As more trains cater for mobile web something like this would be a cheap add on surely?
And, with so many busses in London at home time having police on board, something to cater for such police alerting might save money there.
Considerable Civil Liberty implications too! YUMMM . . .
Monday 30 November 2009 at 11:19 pm
Someone might tell Johnny that Neville Chamberlain, after efforts to keep the peace, was i/c HMG which declared that “a state of war now exists between our two countries” . .
I recall Margot Metroland (?) thought that he spoke very well . .
(‘Put out More Flags’ perhaps – Evelyn Waugh)
Tuesday 1 December 2009 at 8:44 am
@Quietzapple “perhaps the guard should be alerted by it too.”
I use the train every day, (shamelessly chasing money), but they are all driver only, i.e. no guards. We rarely even see a ticket inspector, as most stations on our route have automated ticket gates.
Tuesday 1 December 2009 at 11:58 am
@Simon
I see guards who inspect my ticket sometimes.
If there ain’t none then such functions must be given to the driver, or someone not on the train I guess.
As I understand it the emergency chain will stop a train. An emergency 999 call doing the same may be a precaution too far, and would run against the secrecy which Tom suggested was an advantage of his scheme.
Tuesday 1 December 2009 at 12:05 pm
Why not move into the next carriage and phone BT police? Or better still find the conductor?
Tuesday 1 December 2009 at 12:09 pm
Tom,
This idea is a reality at least on similar lines here in Coventry. The innovation was created by some secondary school students and implemented into our local shopping mall. There are stickers around the mall that show what zone you are in and what number to text if there’s trouble. The text goes up to the control office and security get on to it. You can also use it for alerting centre management to spillages and other issues.
The system is rolling out in to other areas and other types of locations. A train carriage would be a natural evolution, especially now that coverage issues are being dealt with (well Virgin Trains are dealing with them anyway don’t know about the others).
If you’re ever in a position to push this idea some more feel free to give me a shout and I’ll give you a hand.
Mike
Tuesday 1 December 2009 at 12:15 pm
And on the time delay issue: so far as I am aware the time the message was sent can be shown alongside the time it was received so it would be immediately obvious where there was a delay. Vast majority of messages will arrive in seconds though.
However, I don’t think it matters about delivery time delays as if there is a situation on board where response time is crucial could it not be considered a more pressing matter for the person to deal than the time it takes to type out a text message in the first place? Surely, if time is *that* important you pull the cord or get the train manager.
Tuesday 1 December 2009 at 9:03 pm
Obviously it would be quite easy to ensure that holding down a particular key would summon assistance, or just texting an “H”
The possibility of sending such a message secretly is important, so the communications cord may not be a good answer.
And the message being received by someone on the train may be useful on occasion too.
Thursday 3 December 2009 at 12:24 am
I think in theory that’s a great idea Tom. However, given the risk of prank texts it actually stinks in practice
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